At Sparkles by Azee, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return according to the policy below.
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, unworn, in its original condition, and in the original packaging.
Once we receive and inspect the returned item, we will notify you of the approval status. If approved, your refund will be processed within 5–10 working days to the original payment method.
Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.
For return requests or assistance, please contact our support team via email or WhatsApp.